If your iVMS-4500 App is not working on any mobile data like 2G, 3G, 4G networks, then this guide will provide all the solutions. Let’s see how to fix this issue.
Ensuring the security of your business and your home is a must in today’s world. To make security systems more effective, technology is being used in a way by which customers can have a check on their premises at a touch of their fingertips. Certain applications like the iVMS-4500 are a great choice for anyone wanting to further improve their security systems.
However, their performance is a function of the performance of the phone network and the capacity of the device hardware to process the data transmitted over the network.
iVMS-4500 is an Android application for clients which provides its users the ability to monitor their video feed by live streaming to their smartphone using the cameras as input. It is designed for Android versions of 4.0 or higher. The iVMS-4500 App is designed to work on an internet network as well as a local WiFi network.
Though this application by HIKVISION has great reviews on the Google Play Store. It has around 4.2 ratings with above 56000 thousand votes.
Must Read: Fix: Live View Not Working on iVMS-4500
The app sometimes works only via the local Wi-Fi connection. And hence sometimes users are not able to able to stream their camera feed using their Internet Service Providers. In this post, we will try to give some troubleshooting tips for you to try and solve this problem.
iVMS -4500 Not Working On Mobile Data – Fix Now
Various issues faced by users and their solutions for iVMS not working on mobile networks.
Everything was fine for me until iVMS-4500 stopped working on my cellular network. What should I do to get it working using my ISP’s network again?
If you are facing the above issue, then you might be facing one or the other of the following issues for iVMS-4500 not working on your cellular network. You can use the respective solution to solve this problem.
Solutions for iVMS -4500 not working:
#1 Solution
You can set up a VPN (Virtual Private Network) to avoid this type of situation altogether as the video cameras might not be remotely accessible over the internet for some service providers making the transmission of the video feed not possible.
Also, always remember that most of the time there is no need to go for either port forwarding or changing any of the advanced router settings. Most of the time the problem arises due to the service provider in question or due to the use of incorrect settings.
#2 Solution
Check whether the port configuration is properly done for the camera you wish to get the video feed on the application. An improper port configuration can very often lead to this type of error while using cellular or mobile data.
#3 Solution
You can also try to change the setup parameters for the network setup via your Android device. Go to:
Channel configuration >> Dvr >> Camera X (Where X is the camera whose parameters you have to change.). Here you can try and lower the bit rate.
To Conclude…
We hope that your issue iVMS-4500 not working on mobile data is resolved using these three methods. In case of any problem while using the iVMS-4500 App, do the comment below.
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